We are authorized seller

We are an authorized seller for all our brands. This means that all the watches you can find on our e-shop are bought from official distributors. We do not support grey import, so you can be sure that you are buying authentic goods and getting quality warranty as well as post-warranty service for all watches. And why does it matter?

With Czech authorized sellers, you can be sure that:

• You are buying authentic goods.
• You are not supporting grey import.
• You also receive Czech instructions of use and guarantee document.
• The seller handles the service, and you do not need to worry about it.
• You receive authorized warranty and post-warranty service.

The difference between a counterfeit item, original item, and item from grey import

We usually think that as long as we are buying from a decent-looking store, everything will be alright. However, if the store is not an authorized seller of a brand, it is usually a case of so-called grey import. And this means you would be supporting illegal distribution. The difference between buying from an authorized and unauthorized seller might seem trivial. The watches usually look the same, and it might not even cross your mind that your new pieces might need service one day. In addition, the goods are usually sold for a much lower price. But the moment you discover a problem with your watch, the service might turn into a nightmare. Unauthorized retailers often do not offer authorized service, you are therefore the one who needs to handle it.

Sometimes only after visiting a skilled watchmaker you learn that the watch, which you were proud to show off on your wrist, is actually a counterfeit. Besides being understandably disappointed, you might also have problems with having the watch repaired, validating your warranty, and so on and on and on. And so it could happen that a watch with which you wanted to spend decades goes straight into the trash. The fixing would not pay off, or it would be entirely impossible. All these problems even though counterfeits and the originals look the same to the untrained eye. But the quality, materials, and movements inside are just not ticking the same boxes.

Goods from an unauthorized seller:

• Is most probably from grey import.
• Usually does not come with guaranty of authorized service.
• Does not need to come with Czech instructions of use.
• Are made of different materials than the original pieces.
• Might be counterfeits.

When browsing through watching on our website, you do not need to worry and choose to your hearts liking. Hodinky 365 offers only watches from official distributors approved by the producers themselves. Our customers always receive original pieces. So, you can be sure that it is not a counterfeit on your wrist and that the warranty and post-warranty service is granted.